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OpenReach

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Service Delivery Transformation.

 

It's Flex Jim, but not as we know it!

Most members will have enjoyed the recent cup of tea or coffee at a morning session with their gaffer. The news that came at the meeting may not have been quite so enjoyable. The mention of the word Flex brought a noticeable shiver to most members present as they remembered the previous version introduced under the old CSIP attendances.

The thought of the control manager that used to insist on flexing members off in the mornings and demanded that they flex on at night, had up until the huddles been a fading memory, was brought back to reality.

However, that reality will only come back if you, as an individual, allow it to be taken out of your control. This time around the flex is managed by you and members must make sure that they keep it that way. The novelty of being able to scoot off before your scheduled finish time is one that will take some getting used to.

We would advise members that there have been strong indications from some managers that there is an expectation that members will work on to complete a job in flex. They also suggest that if you cannot work on due to a previous commitment then that should be the subject of a P&D request. That is absolute rubbish! The only time a P&D would be required is where you have a regular commitment that you need to attend at a specific day and time.

We suspect that as time rolls on members will be subject to all sorts of mis-interpretation. If you need to query it, then by all means contact us and don't just accept the word of the OM.

 

17/10/2011



 

WINTER WORKING

Openreach management nationally have decided not to move ahead with plans to implement Winter Working for the 2011 - 2012 period,

However, we are aware that some GMs may wish to explore the option of Winter Working. As yet we have not received any proposals from either the Volume or Network Investment General Managers to indicate that they would wish to explore the option.

What we do know is that some managers have taken it upon themselves to inform members that they will be moving to 5 day week from 4 day options. Members are asked to inform the branch of any such moves being notified to them. Even where members are asked to volunteer to go to 5 day working.

Such moves are outwith the SDT agreement and we must ensure that this is adhered to. If you do not report such moves to the Branch then there is a good chance that within a few years management will take no notice of the SDT agreement and will be moving you at their request to whatever attendance pattern they choose. Don't rely on someone else reporting it to us, make sure and do it yourself.

 

 

Openreach Service Delivery Transformation.

Members can obtain relevant SDT Documentation from the links below.

Branch Briefing 29th July 2009

ILM Code of Practice Document